Information we collect
When you contact Trevix Media, request a proposal, submit a form or otherwise interact with our website, we may collect information such as your name, company name, email address, phone or WhatsApp number, project requirements, budget information and other details you choose to provide.
We may also receive basic technical information such as IP address, browser type, device information, pages visited and approximate usage activity.
How we use your information
We use information to respond to enquiries, prepare proposals, communicate about projects, deliver and support services, process payments where applicable, improve our website and services, prevent misuse and meet legal or contractual obligations.
We do not use your enquiry information for unrelated purposes simply because we have it.
Sharing & disclosure
We may share information with trusted service providers who help us operate the business, such as hosting, analytics, payment, communication, CRM and technology providers. They receive information only as reasonably necessary for the service they provide.
We may also disclose information when required by law, legal process, or to protect our rights, users, property or security.
Cookies & analytics
Our website may use cookies or similar technologies for essential functionality, preferences, performance measurement and analytics. Third-party tools may set their own cookies or collect usage information according to their respective policies.
You can control cookies through your browser settings. Disabling certain cookies may affect parts of the website.
Storage & security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or destruction. No website or online transmission can be guaranteed completely secure.
Information may be processed or stored by service providers in locations outside your state or country, subject to applicable requirements.
Your choices & rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of or information about personal data we hold about you. You may also ask us to stop certain communications or withdraw consent where processing is based on consent.
To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
Data retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including business records, contractual requirements, dispute resolution, security and legal obligations. When information is no longer required, we take reasonable steps to delete or anonymise it.
Children's privacy
Our services are intended for businesses and general audiences and are not directed to children. We do not knowingly collect personal information from children through our website.
Changes to this policy
We may update this Privacy Policy when our services, technology, legal obligations or practices change. The updated version will be posted on this page with a revised “Last Updated” date.
Contact us
If you have a privacy question, want to exercise an applicable privacy right or need clarification about how your information is handled, contact Trevix Media.